Technical Support

Software, Drivers and Documentation

To access the software, drivers and documentation for each product, please login to your MyCRS account. If you do not have a MyCRS account, please register to create one. Account creation is automatic; you simply need to validate your email address to complete the registration.

When you have logged into the MyCRS system, visit the web page for each product to see the list of software, drivers and documentation that are available. A new sub-section labelled "Product Support" will then be visible on each page. Also, a submenu of individual products will appear below the Technical Support link to provide faster navigation to the appropriate Product Support section.

Getting help with your equipment

If you have a technical question about any of our equipment, please fill in the form below to request help from our engineers.

Please tell us your email address. We need this to write back to you!

Which product do you need help with? e.g. ViSaGe

Please tell us the product serial number. This helps us to trace the equipment and provides a faster, more appropriate reply.

Which host operating system are you using? e.g. Windows 7, 32-bit

Please supply a one line summary of the problem.

Please provide a full description. The more information you can provide so that we can duplicate the problem the better.

Upload a Zip file if you need to supply more information (e.g. programming source code file, screen captures of an error):

Technical Support

|MRI Comfort

|Tools for fMRI

|Tools for Vision Science

|Vision Assessment

|Prices with MyCRS

|Contact Us